Legal
Privacy Policy
How Edge Industrial Supplies Ltd collects, uses, and protects your personal data.
1. Who We Are
- 1.1Edge Industrial Supplies Ltd ("we", "us", "our") is an industrial supplies distributor based in the West Midlands, UK. This policy explains how we collect and use personal data when you visit https://www.edgeindustrial.co.uk or contact us through it.
- 1.2You can contact us about privacy matters at sales@edgeindustrial.co.uk or 0121 274 7140.
2. Data We Collect
- 2.1Enquiry form data: when you submit the contact or enquiry form, we collect your name, company (optional), email address, phone number (optional), your message, and any products you've added to your enquiry list.
- 2.2Analytics data: if you accept our cookie banner, Google Analytics 4 collects usage data such as pages visited, approximate location (derived from IP), device and browser type, and referral source. We do not use this data to identify you personally.
- 2.3We do not collect payment information — this site does not process orders or take payment online; enquiries are followed up directly by our sales team.
3. How We Use Your Data
- 3.1To respond to enquiries submitted through the contact form and to follow up on the products you've expressed interest in.
- 3.2To understand how visitors use our site, so we can improve it, only where you've consented to analytics cookies.
- 3.3We do not use your data for automated decision-making or profiling, and we do not sell or rent your data to third parties.
4. Cookies & Local Storage
- 4.1We show a cookie banner on your first visit. Nothing beyond what's strictly necessary for the site to function loads until you click Accept.
- 4.2If you accept, Google Analytics sets cookies (e.g. _ga, _ga_*) to distinguish visitors and sessions. You can withdraw consent at any time by clearing your browser's cookies and site data for this domain, which will show the banner again on your next visit.
- 4.3We also use your browser's local storage — not cookies — to remember your cookie choice and to hold the list of products you've added to your enquiry basket. This data stays on your device and is only sent to us if you submit the enquiry form.
5. Third Parties We Use
- 5.1Google Analytics (Google LLC) — website usage analytics, only after consent. See Google's privacy policy at policies.google.com/privacy.
- 5.2Resend — the service we use to deliver enquiry form submissions to our sales team by email. See resend.com/legal/privacy-policy.
- 5.3These providers process data on our behalf and are not permitted to use it for their own purposes.
6. Data Retention
- 6.1Enquiry form submissions are delivered directly to our sales team's email inbox — we do not store them in a separate database. They're retained in line with our normal business email record-keeping.
- 6.2Analytics data is retained according to Google Analytics' standard retention settings.
7. Your Rights
- 7.1Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, to object to or restrict how we use it, and to request a copy in a portable format.
- 7.2To exercise any of these rights, contact us at sales@edgeindustrial.co.uk. If you're not satisfied with our response, you can complain to the Information Commissioner's Office (ico.org.uk).
8. Changes To This Policy
- 8.1We may update this policy from time to time to reflect changes to the site or our data practices. Any changes will be posted on this page.
Edge Industrial Supplies Limited — Registered in England & Wales